[OP-83] T#10784 Cannot find expected response in imap results Created: 16/Sep/14  Updated: 27/Dec/17  Resolved: 23/Sep/14

Status: Closed
Project: Opush
Component/s: None
Affects Version/s: 3.0.1
Fix Version/s: 3.0.2

Type: Bug Priority: Normal
Reporter: David Dolcimascolo Assignee: Matthieu EXT_BAECHLER
Resolution: Fixed Votes: 0
Labels: 201409, GN
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Issue Links:
Relates
relates to OP-71 T#10591 Lose of email synchronization... Closed
Story Points: 2
Rank: 6404
Sprint: Sprint

 Description   

Tosca

https://www.08000linux.com/lstm/issues/10784



 Comments   
Comment by Matthieu EXT_BAECHLER [ 19/Sep/14 ]

wrong branch, wrong fix

Comment by Matthieu EXT_BAECHLER [ 23/Sep/14 ]

you can check the ticket reproduction but no code change was involved

Comment by Stephane COLSON [ 03/Oct/14 ]

I don't understand how no code change can fix an issue. Is it fixed by another OP or OBMFULL ?
Which smartphone is concerned ?
What do you mean by "the ticket reproduction" not described here ?

Am I right with these steps ?

Pre-conditions

Have several email in usera mailbox. A smartphone (which one ?) synchronize emails

Reproduction steps

  1. Switch off the smartphone
  2. Delete one or several emails in usera mailbox
  3. Switch on the smartphone

Current behavior

  1. An exception "Cannot find expected response in imap results" appears in the logs NOK
  2. Synchronization on the smartphone loops and never ends NOK

Expected behavior

  1. No exception OK
  2. Synchronization ends and emails retrieved normally on the smartphone OK

Additional informations

And did you reproduce this with OPush 3.0.1 (and which smartphone) ?

Comment by Matthieu EXT_BAECHLER [ 07/Oct/14 ]

OP-71 fixes the issue, this ticket will only add a test case to guard against regression

Comment by Matthieu EXT_BAECHLER [ 07/Oct/14 ]

The steps are OK.
Regarding the device, any device using ItemOperation should be concerned, so probably any Android. In this case, logs come from a modified Galaxy S3.
Could you paste the exception found in this ticket ?

Comment by Matthieu EXT_BAECHLER [ 09/Oct/14 ]

I move the ticket to get an answer to my last comment

Comment by Stephane COLSON [ 10/Oct/14 ]

Well, the problem is that I cannot reproduce this with any Android (SGSIII not modified, a Fairphone FP1) or a Windows Phone 8....etc
Tested with version 2.5.8 + OPush 3.0.1 following the steps un my previous comment.

Comment by Matthieu EXT_BAECHLER [ 13/Oct/14 ]

Oh, I found why you don't reproduce : you have to turn off the phone while it's getting emails contents.
But I don't have any trick to make sure you fall into this exact error because we don't manage the exact moment when the phone send an ItemOperation command.
I'm afraid you'll have to monitor production logs and/or trust my integration test.

Comment by Stephane COLSON [ 13/Oct/14 ]

Let's say that's OK, no more errors in our logs...

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